Privacy Policy
Effective January 1, 2026
Premier Yakima Concrete and Masonry, yakimaconcreteandmasonry.com, hello@yakimaconcreteandmasonry.com
Who this policy covers
This policy explains how Premier Yakima Concrete and Masonry handles the information you share when you use our website, fill out our contact form or call us about a job. We're a masonry contractor in Yakima, WA, and this policy covers our home page and every other page on this site.
If you'd like to know more about who we are before reaching out, our About page has that. If something here isn't clear, ask us and we'll explain it in plain terms.
What information we collect
When you fill out our contact form, we collect what you type in, which is usually your name, phone number, email address, the address of the property and a description of the work you need. We ask for these because we can't give you an estimate or set up a visit without knowing who you are and where the job is.
When you call us at (509) 452-1015, we may write down your name, number and the details of your project so our crew knows what to expect when we come out.
When you browse the site, we and the tools that run it may collect basic technical information automatically, such as your browser type, device, the pages you visit, how long you stay and the general area you're connecting from. This doesn't tell us who you are by name.
How we use your information
We use what you send us to answer your question, schedule an estimate, plan the work and follow up about your job. We may also use it to keep records of the work we've done at your property, so if you call us back years later about the same wall or chimney, we know what was done.
We use the technical information from site visits to see which pages people find useful and to fix anything that isn't working. We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing.
Cookies and website analytics
Cookies are small files your browser stores so a site can remember things between visits. Our site and the tools it relies on may use them to keep pages working properly and to count visits in a general way.
You can block or delete cookies in your browser settings at any time. The site should still work for reading pages and calling us, though some features, like the contact form, may not behave as expected if cookies are turned off.
Who we share information with
We share your information only with the outside services that help us run the business and this site, such as the company that hosts our contact form and the company that hosts the website. They handle it so the form reaches us and the site stays online, not to use it for themselves.
We may also share information if the law requires it, or if it's needed to protect our customers, our crew or our business.
How long we keep your information
We keep contact and job details for as long as we need them to answer you, do the work and stand behind it. Records of completed jobs are kept longer, because they help us if you have a question or a repair comes up later, and because we may need them for tax and business records.
If you reached out but we never did any work for you, you can ask us to delete your information and we will, unless we're required to keep it.
Your choices and rights
You can ask us what information we have about you, ask us to correct it if something's wrong, or ask us to delete it. You can also tell us to stop contacting you, and we'll stop.
Depending on the state you live in, you may have other privacy rights under state law. Whatever applies, the way to use them is the same: contact us and tell us what you'd like done, and we'll confirm once it's handled.
How we protect your information
We keep the information you send us limited to the people who need it to do your job, and we use reputable services to host our form and website. No website or phone system is perfectly secure, so please don't send us anything sensitive, like bank or card numbers, through the contact form.
Children's privacy
This site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the way we run the business changes. The current version will always be on this page, so check back here if you want to see how we handle your information.
How to raise a privacy concern
If you have a question about your information, want to make a request or think we've handled something the wrong way, call us at (509) 452-1015 or reach us through our contact page. We respond within 1 business day, and we'll work with you until it's sorted out.